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Refund Policy

At Code Bro, we aim to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund policy outlined below.

1. Returns

You may return unused and unopened products within 30 days of the delivery date for a full refund. To qualify for a return, the item must meet the following criteria:

  • Original Condition: The item must be unused, in the same condition as received, and in its original packaging.

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Products that have been opened or used

  • Gift cards or downloadable products

  • Items marked as “final sale”

3. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer service team at official@code-bro.com with your order number and reason for the return.

  2. Return Authorization: We will issue a Return Merchandise Authorization (RMA) number and provide instructions on how to return your item.

  3. Ship the Item: Send the item back to us using a trackable shipping service. Please note that you are responsible for return shipping costs, except in cases where the return is due to a defective or incorrect item.

4. Refund Process

Upon receiving your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will issue a refund to your original payment method within 7-10 business days. Please be aware that your bank or credit card provider may require additional time to process and post the refund.

5. Exchanges

If you received a defective or incorrect item, please contact us at [Insert Contact Email] within 30 days of delivery. We will provide instructions for returning the item and arrange for a replacement at no additional cost to you.

6. Late or Missing Refunds

If you have not received your refund after the expected processing period, please follow these steps:

  1. Check your bank account.

  2. Contact your credit card company; it may take some time for the refund to post officially.

  3. If you have completed these steps and still have not received your refund, contact us at official@code-bro.com

7. Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns regarding our refund policy, please reach out to our customer service team at:
Email: official@code-bro.com

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