Shipping Policy
At Code Bro, we are committed to providing a seamless shopping experience, including fast and reliable shipping. This Shipping Policy details our shipping practices, available delivery options, and other related information.
1. Shipping Methods
We offer a range of shipping methods to cater to your needs:
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Standard Shipping: Delivered within 5-7 business days.
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Expedited Shipping: Delivered within 2-3 business days.
Please note that the delivery timeframes are estimates and may vary based on your location and external factors.
2. Shipping Costs
Shipping costs are calculated based on the shipping destination, selected shipping method, and the weight of your order. The total shipping charges will be displayed during the checkout process, allowing you to review them before completing your purchase.
3. Delivery Times
While we strive to deliver your order within the estimated timeframes, please note that delivery times may vary due to factors beyond our control, including:
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Weather conditions
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Carrier delays
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Customs clearance (for international shipments)
If your order is significantly delayed, we will notify you via email.
4. Order Processing
Orders are typically processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.
6. International Shipping
We currently offer international shipping to select countries. Please note:
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Additional customs fees or import duties may apply and are the responsibility of the customer.
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Delivery times for international shipments may vary significantly due to customs processing and other factors.
We recommend checking with your local customs office for potential fees before placing an international order.
7. Missing or Damaged Packages
If your package is lost or arrives damaged, please contact us within 5 days of the expected delivery date. We will coordinate with the carrier to resolve the issue and ensure that you receive your order.
8. Changes to Shipping Information
If you need to update your shipping address or modify any order details, please contact us as soon as possible. We will make every effort to accommodate your request before the order is processed and shipped. Once an order has shipped, changes may not be possible.
9. Contact Us
If you have any questions or concerns about our shipping policy, please reach out to our customer service team at:
Code Bro Customer Service
Email: official@code-bro.com